New Patients

What to Expect for your Initial Visit

You can expect the initial visit to be between 1.5 to 2 hours long. The session includes a detailed assessment of your health concerns, a brief physical exam (currently suspended due to covid) and a preliminary treatment plan. For all virtual visits, you will receive a link  30-60 minutes prior to your visit that will be sent to your email to join the video session. 


How to Prepare for the First Visit 

We recommend all new patients to email their most recent medical test results including blood and urine test reports such as MRI, ultrasound or other records to [email protected]. Intake forms are all filled online and are available once you have scheduled your initial visit. These forms need to be completed prior to the initial visit. 

For all NES Health patients, you can schedule either a 90 or 120 minute Naturopathic visit for your first session. You will also need to register for a NES Health Portal account. You will be provided access to do a voice scan within your portal prior to the initial visit. 


Payment Options:

Payments can be made in the forms of Debit, Visa, Mastercard, American Express or E-transfer to [email protected]. All payments are rendered at the time of service. Naturopathic and Acupuncture Services are often covered by extended health care insurances but we do not offer direct billing through third party insurance companies. We will provide official receipts for insurance claim submissions to all patients. Our fee schedules can be found on our online scheduler. 


Cancellation Policy:

We ask all patients to kindly provide at least 48-72 hours advance notice for appointment changes and cancellations. Cancellations made with less than 48-72 hours notice will be subject to a cancellation fee.